VanBr Corporation Privacy Policy

Our website www.vanbr.ca and our Applications (VanBr Ride, VanBr Drive) collects some Personal Data from its Users.

Owner: VanBr Corporation

Data Collection
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to do so may result in this Application to become inoperable. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
– Consent is given by the User for one or more specific purposes. Please Be Aware: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
– Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
– Processing is necessary for compliance with a legal obligation to which the Owner is subject;
– Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
– Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.


In any case, the Owner will assist in clarifying the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, User’s Data might be transferred to a country other than their own. To find out more about the location of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.


Retention Time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
– Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed
– Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The Purposes of Processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed Information on the Processing of Personal Data 
Personal Data is collected for the following purposes and using the following services:

Contacting the User: 

Contact Form Application: 

By filling in the contact form, the user authorizes this Application to use these details to replay to requests for information, quotes or any other kind of request as indicated by the form’s header. 

Personal Data that is processed: email address; first and last name; phone number. 

Mailing List: 

Registering on the mailing list means that the User’s email address will be added to the contact list of those who might receive email containing information regarding commercial or promotional nature. Your email address might also be added to this list as a result of downloading the VanBr Rider or VanBr Driver Applications.

Personal Data that is processed: Date of Birth; email address; first and last names; phone number; mailing address. 

Displaying Content (External Platforms): 

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.  

Gravatar (Automattic Inc.) 

Gravatar is an image visualization service provided by Automattic Inc that allows this application to incorporate content of this kind on its pages. Please note that if Gravatar images are used for comment forms, the commenter’s email address or parts of it may be sent to Gravatar – even if the commenter has not signed up for that service. 

Personal Data that is processed: email address; usage data 

Processing Location: United States 

Instagram Widget: 

Instagram is an image visualization service provided by Facebook, Inc that allows this website to incorporate content of this kind on its pages. 

Personal Data this is processed: Tracker; usage data. 

Processing Location: United States 

Social Network and Platforms Interaction: 

This website allows interaction with social networks or other externa platforms directly from the pages of this website. The interaction and information obtained are always subject to the User’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when User’s do not use it. It is recommended to log out from the respective services in order to make sure that the processed data isn’t being connected back to the User’s profile. 

Facebook Like Button and Social Widgets: 

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. 

Personal data that is processed: Tracker, Usage Data 

Processing Location: United States 

Access to Third-Party Accounts: 

This type of service allows this application to access data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User. 

Stripe Account Access (Stripe Inc): 

This service allows this Application to connect with the User’s account on Stripe, provided by Stripe Inc. 

Personal Data that is processed: email address; first and last names; payment info; usage data 

Processing Location: United States 

Stripe Checkout User Terms of Service — Canada 

Last updated: March 29, 2021 

These Stripe Checkout User Terms of Service are a legal agreement between Stripe, Inc. (“Stripe”, “we” or “us”) and you, the user of the Stripe Checkout service (“you”). By using the Stripe Checkout service, you agree to be bound by these terms and conditions. 

  1. General.

The Stripe Checkout service (“Stripe Checkout”) is technology that makes it easier for merchants on the Internet (“Merchants”) to collect payment from individuals like you. Stripe Checkout also makes it easy for you to store payment credentials, like credit cards and debit cards (“Payment Credentials”) with Stripe for use with Merchants who have chosen to use Stripe as their payment processor. 

  1. Using Stripe Checkout.

When you check out on the website of a Merchant that has Stripe Checkout enabled, we will ask you if you’d like us to remember you. When you allow us to remember you, Stripe will store certain identifying information, such as your email address and your mobile phone number (“Stripe Credentials”), and your Payment Credentials. Information stored as part of your Payment Credentials may include information such as your name, the account number and the expiration date, as well as associated information like your billing address and shipping address. The advantage of remembering you is that it will make your checkout quicker and easier if you come back to the same website, or to any of the other Merchants that use Stripe (a “Stripe Enabled Merchant”) – this can be especially handy when you’re on a mobile device or don’t have your credit card in front of you. 

If you elect to allow us to remember you, Stripe will use cookies to link your web browser to your Stripe Credentials and recognize when you visit a Stripe Enabled Merchant. If you come to a Stripe Enabled Merchant and we don’t recognize you (for example, because you’ve cleared your cookies, logged out, or you’re using a different device), we will provide a way for you to identify yourself and login via your Stripe Credentials (for example, by sending you a verification code via SMS text message). While you are logged in, Stripe will give you the ability to make purchases using your stored Payment Credentials. Stripe may also allow you to make a purchase with your Payment Credentials by sending a message directly from the email address or phone number stored as your Stripe Credentials (for example, to authorize a purchase via SMS). 

If you send us text messages, or have us send you one, don’t forget that your carrier might charge you for that. For more information on how we use cookies, please view our Cookie Policy. 

  1. Stripe’s Role.

Stripe Checkout enables you to store your Payment Credentials, but it doesn’t change anything else about your relationship with the Merchant you’re paying or your bank or credit card company. Stripe will, however, use reasonable efforts to keep your Payment Credentials secure. 

You are ultimately responsible for the purchases you make using Stripe Checkout. Also, the Merchant is the one responsible for providing you the goods or services that you purchase using Stripe Checkout, not Stripe. Stripe Checkout may display, or link to, the terms and policies that attach to a product or service sold by a Stripe Enabled Merchant. For example, Stripe Checkout may display, or link to, a Merchant’s policies with respect to returns, refunds, and exchanges. The content of any such policies is chosen by the Merchant, and Stripe does not control, or have any responsibility for, the Merchant’s compliance with the content of its policies and terms. If you believe that a Merchant has failed to comply with its terms or policies, or any other obligation imposed by applicable law, please contact the Merchant directly. 

  1. Your Location; Making Changes.

When you allow us to remember you, we will assume that you are located in the country of your billing address, if one is provided, and otherwise the country of your phone number. If this country is incorrect, or you move countries, and you wish to continue to store your Payment Credentials with us, then you must contact us for instructions on how to delete your stored information, and create a new account that is associated with the correct country. 

If you want to delete your Payment Credentials, stop storing information using Stripe Checkout, or change your settings, please contact us. 

  1. Representations and Warranties.

By using Stripe Checkout you represent and warrant that you are at least 18 years of age and that you will not use Stripe Checkout for any fraudulent, unlawful or abusive purpose. 

  1. Disclaimers.

Stripe Checkout, including all content, software, functions, materials, and information made available on, provided in connection with or accessible through Stripe Checkout, are provided “as is.” To the fullest extent permissible by law, Stripe, its affiliates, and their agents, merchants or independent contractors (the “Disclaiming Entities”), make no representation or warranty of any kind whatsoever for the services or the content, materials, information and functions made accessible by Stripe Checkout, or for any breach of security associated with the transmission of sensitive information through Stripe Checkout. Each Disclaiming Entity disclaims without limitation, any warranty of any kind with respect to the services, noninfringement, merchantability, or fitness for a particular purpose. The Disclaiming Entities do not warrant that the functions contained in the services will be uninterrupted or error free. The Disclaiming Entities shall not be responsible for any service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of payment transactions. The Disclaiming Entities are not responsible for the accuracy of any payment instrument, offer, or reward program item information, including, without limitation, whether such information is accurate. 

  1. Limitations of Liability; Force Majeure.

In no event shall any Disclaiming Entity be responsible or liable to you or any third party under any circumstances for any indirect, consequential, special, punitive or exemplary, damages or losses, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses which may be incurred in connection with any Disclaiming Entity or the services, or any goods, services, or information purchased, received, sold, or paid for by way of the services, regardless of the type of claim or the nature of the cause of action, even if the Disclaiming Entity has been advised of the possibility of such damage or loss. In no event shall the Disclaiming Entities’ total cumulative liability arising from or relating to these Terms of Service exceed $10 US dollars. Each party acknowledges that the other party has entered into these Terms of Service relying on the limitations of liability stated herein and that those limitations are an essential basis of the bargain between the parties. In addition to and without limiting any of the foregoing, no Disclaiming Entity shall have any liability for any failure or delay resulting from any condition beyond the reasonable control of such party, including but not limited to governmental action or acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures and Internet disturbances. 

  1. Governing Law.

This Agreement is concluded in English. 

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) (a “Dispute”) will be governed by and construed in accordance with the laws of Canada. ## 9. Modification of Terms of Service; Notices. 

We have the right to change or add to these Terms of Service at any time, solely with prospective effect, and to change, delete, discontinue, or impose conditions on use of Stripe Checkout by posting such changes on our website or any other website we maintain or own. We may provide you with notice via email, postings on our website, or through other reasonable means. If you are an existing Stripe Checkout user, the changes will come into effect 10 days after we post the changes to our website, and your use of Stripe Checkout more than 10 days after we publish any such changes on our website, constitutes your acceptance of the modified Terms of Service. In the event that you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of Stripe Checkout. You can access a copy of the current terms of these Terms of Service on our website at any time. You can find out when these Terms of Service were last changed by checking the “Last updated” date at the top of these Terms of Service. 

  1. Assignment.

You may not assign these Terms of Service or any rights or obligations hereunder, by operation of law or otherwise, without our prior written approval and any such attempted assignment shall be void. We reserve the right to freely assign these Terms of Service and the rights and obligations hereunder, to any third party without notice or consent. Subject to the foregoing, these Terms of Service shall be binding upon and inure to the benefit of the parties hereto, their successors and permitted assigns. 

  1. Data.

By using Stripe Checkout, you agree to the Stripe Privacy Policy, which is incorporated into and forms part of these Terms of Service. You should be aware that your data may be transferred, processed and stored outside of your country (including, if you are located in the European Union, outside of the European Union), and that your data may be subject to disclosure as required by applicable law. 

Stripe has implemented reCAPTCHA on Stripe Checkout. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. 

  1. Survival.

Upon termination of your use of Stripe Checkout or termination of these Terms of Service for any reason, in addition to this section, the following sections shall survive termination: Sections 5 through 13. 

  1. Miscellaneous.

Stripe’s failure to exercise or enforce any right or provision of the Terms of Service will not be considered a waiver of that right or provision. If any provision of these Terms of Service shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect and remain enforceable between the parties. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. These Terms of Service, including Stripe’s policies governing Stripe Checkout referenced herein, constitutes the entire agreement between you and Stripe with respect to the use of Stripe Checkout. These Terms of Service are not intended and shall not be construed to create any rights or remedies in any parties other than you and Stripe, and no other person will have the ability to assert any rights as a third party beneficiary under these Terms of Service. These Terms of Service do not limit any rights that Stripe may have under trade secret, copyright, patent or other laws. 

Cookie Policy 

Last updated: February 12, 2021 

This cookie policy describes how Stripe (“Stripe”) uses “cookies” and other similar technologies, in connection with our Site and Services. Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy. 

  1. What is a Cookie?

Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a User’s login details, and storing site preferences. 

  1. Does Stripe use Cookies?

Yes. We use cookies in accordance with our Privacy Policy to: 

  • ensure that our Services function properly, 
  • detect and prevent fraud, 
  • understand how visitors use and engage with our Site, and 
  • analyze and improve Services. 
  1. Who sets cookies when I use Stripe’s Site?

There are two main types of cookies that can be set: 

First party cookies: these cookies are placed and read by Stripe directly when you use our Services, 

Third party cookies: these cookies are not set by Stripe, but by other companies, like Google or Facebook, for site analytics purposes. See further details below on how to manage these cookies. 

  1. How Stripe Uses Cookies

Cookies play an important role in helping us provide effective and safe Services. Below is a description of the commonly used cookie types and the purposes that apply to them. Each section references Stripe’s Cookie Settings Dashboard, where you can find more information about each cookie, and exercise your choices. 

Necessary Cookies 

Some cookies are essential to the operation of our Site and Services and make it usable and secure by enabling basic functions like page navigation and access to secure areas of the Site. We use those cookies in a number of different ways, including: 

  • Authentication. To remember your login state so you don’t have to log in as you navigate through our Site and dashboard. 
  • Fraud Prevention and Detection. Cookies and similar technologies that we deploy through our Site help us learn things about computers and web browsers used to access the Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services. For example, in order to process payments transactions for our Users, it is necessary for Stripe to collect information about the transaction and the Customer. To help secure these transactions and minimize fraud, we collect additional information through the use of cookies and other technologies in helping to identify bad actors and prevent them from making fraudulent transactions. Customers should check our Users’ sites for more information about the use of Stripe cookies for fraud detection. 
  • Security. To protect user data from unauthorized access. 
  • Functionality. To keep our Site and Services working correctly, like showing you the right information for your selected location. 

For more information, please see the Authentication, Fraud Prevention, Security and Functionality sections in the Stripe Cookie Settings Dashboard. 

Preference Cookies 

Preference cookies are used by Stripe to remember your preferences and to recognize you when you return to our Services. 

For more information, please see the Preferences section in the Stripe Cookie Settings Dashboard. 

Analytics Cookies 

Analytics cookies help us understand how visitors interact with our Services. We use those cookies in a number of different ways, including: 

  • Site Features and Services. To remember how you prefer to use our Services so that you don’t have to reconfigure your settings each time you log into your account. 
  • To Analyze and Improve Our Services. To make our Site and Services work better for You. Cookies help us understand how people reach our Site and our Users’ sites. They give us insights into improvements or enhancements we need to make to our Site and Services. 
  • Pixel tags (also known as web beacons and clear GIFs). May be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates. 
  • Third Party Analytics. Through Google Analytics in order to collect and analyze information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other sites, apps and online resources. You can learn about Google’s practices on the Google website. See further details below on how to manage these cookies. 

For more information, please see the Analytics section in the Stripe Cookie Settings Dashboard. 

Advertising Cookies 

We and our service providers will use cookies and similar technologies on Stripe.com to direct Stripe ads to you through targeted advertisements for Stripe Services on other sites you visit and to measure your engagement with those ads. 

For more information, please see the Advertising Section in the Stripe Cookie Settings Dashboard. 

  1. Can I opt-out?

Yes. You can opt out of cookies through our Cookie Settings dashboard, with the exception of those cookies that are necessary to provide you with our Services. Your web browser may allow you to manage your cookie preferences, including to delete and disable Stripe cookies. You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended. 

Chrome: https://support.google.com/chrome/answer/95647?hl=en 

Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer 

Opera: https://help.opera.com/en/latest/web-preferences/#cookiespoli 

Onde Privacy Policy

This policy refers to a set of web products and mobile apps: My hub, Webdesk, Operator app, mobile booking apps for iOS and Android platforms, mobile driver apps for iOS and Android platforms (Service), released as a part of Onde solution.

Onde is a product of Onde Research and Development LLC (“Onde”). Onde is a company incorporated and registered in Belarus with registration address 220006, Belarus, Minsk, Nadezhdinskaya st. 2, 4th floor. Onde is committed to protecting and respecting the user’s privacy.

Safeguarding your personal information is important to Onde and it recognises the responsibility you entrust it with when providing your personal data. This Privacy Policy details how your personal information is used by Onde both actively and passively, when you use the website – www.Onde.app (“the Site”), and/or the Onde Mobile Telephone Applications (“Apps”), and/or Operator app (“Operator app”) – http://dispatch.Onde.app or http://dispatcher.Onde.app or operator.onde.app, and or My hub (“My hub”) – my.onde.app. Onde wishes to outline what information it may collect from you via the Site, the Apps, Operator app and/or My hub, how it will use it, whether it will disclose information provided by you to third parties and the use of “cookies” on the Site, Operator app, My hub and by the Apps. You can be sure that we will only use your information as described in this Policy.

By using Onde’ services or registering, downloading information or entering the Site, the Apps, Operator app and/or My hub you consent to the processing (collecting, using, disclosing, retaining or disposing of personal data) of your information under the terms of this policy.

1. INFORMATION ONDE MAY COLLECT FROM YOU

Onde may collect and process data about you relating to:

  • the provision of services or online content in order to deal with your requests and enquiries. This includes data provided at the time of subscribing to any services or news Onde offers, downloading data posted on the Site, the Apps, Operator app and/or My hub, posting material or requesting further services;
  • data in connection with or participation in any promotions or competitions sponsored, promoted or offered by us and/or any third party and any data provided to us by way of feedback, profile forms or site issues;
  • your contacting us, for example by email, post or telephone, in which case Onde may keep a record of that correspondence in our customer relationship management system Base to respond to your enquiries and improve its services. Thereafter, Onde may use your email address to contact you about its services;
  • other information from your interaction with the Site, the Apps, Operator app and/or My hub, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, IP address, standard web log information and the resources that you access, when it is required for Onde’s own purposes.

2. THIRD PARTY ANALYTICS SOFTWARE

This Site, Operator app, My hub use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) and Yandex Metrica, a web analytics service provided by Yandex, Ltd. (“Yandex”). These services help us to improve your experience of visiting our Site, Operator app, My hub. They use cookies that are stored on your computer/device and contain information about your visit: duration, visited pages, country, browser type, device type, etc. To learn more about Google Analytics, including how to opt out of it, visit https://www.google.com/analytics/ and https://tools.google.com/dlpage/gaoptout.

Yandex Metrica helps us to get statistical data about visitors’ behaviour on our Site. Yandex Metrica may record mouse clicks, mouse movements, scrolling activity, etc. By analysing this statistical data, we are able to improve the navigation and design of the site to provide our users with better experience and ability to find and use the information of our Site faster and more efficiently. To learn more about Yandex Metrica, visit https://metrica.yandex.com/about.

3. FACEBOOK PIXEL, ADROLL PIXEL AND GOOGLE ADS

We use advertising functionality of Facebook (pixel) and AdRoll (pixel) that are added to our Site’s pages and allow us to send them the data about visitors’ actions performed on our Site. By means of pixels, Facebook creates custom audiences of people who visit specific pages or set of pages and/or make a conversion. We do not transfer or disclose any personally identifiable information to Facebook.

By means of Google Analytics, we use features like:

– Remarketing with Google Analytics;

– Google Display Network Impression Reporting;

– Google Analytics Demographics and Interest Reporting;

– Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers. We do not transfer or disclose any personally identifiable information to Google. You may adjust the settings of the ads you want or do not want to see here: https://www.google.com/settings/u/0/ads/authenticated.

By means of Google Maps Controller/APIs we collect data used for geocoding and autocomplete that is used within our Applications. Use of the controller is covered by Google Maps Controller Data Protection Terms that can be seen here: https://privacy.google.com/businesses/mapscontrollerterms/

4. IP ADDRESSES AND COOKIES

Onde may collect information about your computer and/or your mobile telephone device, including where available your IP address, operating system and browser type. We do it for system administration and to improve user browsing experience. These statistics are gathered anonymously and do not identify any individual.

For the same reason, Onde may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer and/or your mobile telephone device. Cookies contain information that is transferred to your computer’s and/or mobile telephone device’s hard drive. They help us to improve the Site and to deliver a better and more personalised service. They enable us:

  • to estimate Onde’s audience size and usage pattern;
  • to store information about your preferences and so allow us to customise the Site according to your individual interests;
  • to continually improve Onde’s services;
  • to recognise you when you return to the Site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Site, the Apps, Operator app and/or My hub and you may not be able to shop online. Unless you have adjusted your browser setting so that it will refuse cookies, Onde’s system will issue cookies when you log on to the Site, Operator app, My hub and/or use the Apps. For further information on cookies and how to manage them, look at http://www.aboutcookies.org/.

5. WHERE ONDE STORES YOUR PERSONAL DATA

The data that Onde collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). The adequate protection of your data is guaranteed by appropriate safeguards (such as contractual commitments), fully complying applicable legal requirements. By submitting your personal data, you agree the transfer, storing or processing of the data to destinations outside EEA. Onde will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where Onde has given you (or where you have chosen) a username, login or password which enables you to access certain parts of the Site, the Apps, Operator app and/or My hub, you are responsible for keeping this information confidential. Onde asks you not to share a username, login or password with anyone.

Onde restricts access to your data to individuals who need access to it in order to process it on Onde’s behalf. The employees who work with your data are bound by confidentiality agreements. In case they will fail to meet the required security of the data processing, Onde will sue them.

6. WHY DO WE COLLECT, STORE AND PROCESS YOUR DATA

Onde uses information held about you in the following ways:

  • to ensure that content on the Site and/or the App is presented in the most effective manner for you and for your computer and/or your mobile telephone;
  • to provide you with information, products or services that you request from Onde or which may interest you, where you have consented to be contacted for such purposes;
  • to carry out Onde’s obligations arising from any contracts entered into between you and Onde (including but not limited to pick-up and drop-off destinations);
  • to verify your identity when you sign in to any of our Site or App;
  • to allow you to participate in interactive features of Onde’s service, when you choose to do so;
  • to contact you for your views on Onde’s services and to notify you about changes or developments to Onde’s service;
  • to update you with operational news and information about our Site and App;
  • to improve the Site, the Apps, Operator app and/or My hub including tailoring it to your needs;
  • to identify potential fraudulent activity and to ensure compliance with the user terms that apply to Sites;
  • to use GPS to identify the location of users;
  • to respond to support tickets, and help facilitating the resolution of any disputes;

Onde may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and Onde or they may contact you about these by email, post or telephone.

If you are a new customer, and if Onde permits selected third parties to use your data, Onde (or any third party) will contact you by electronic means only, and only if you have consented to this. By using the Site and/or the App you give your consent for us to provide your data to third parties and for the data you provide Onde to be used for additional reasons other than those set out above. You also consent to be contacted for marketing purposes.

If you do not want Onde to use your data in these ways, or to pass your details on to third parties for marketing purposes, please contact Onde by email at hi@onde.app. You can also unsubscribe from any newsletter, anytime.

7. HOW LONG DO WE KEEP YOUR DATA?

We will retain personal information, customer and business information for as long as it is needed to:

  • Provide products, services and information that you or your organization have requested.
  • To communicate with you about a request you have submitted to us.
  • To manage your choices and rights you have exercised pursuant to this Privacy Policy.

8. DISCLOSURE OF YOUR INFORMATION

1. Third Parties: Under contract, we may disclose your information to third parties. They help us providing you and others our Services (such as, but not limited to, fraud/spam investigations, payment processing, site analytics and operations). If we disclose any information to third parties, we either do it on a non-identifiable basis, or we use a unique identifier. Such identifier cannot be tracked back to you. Third parties are obliged to secure the data they receive from Onde.

2. Business: Onde may also pass your information on to any successor or potential successor in title to the business and suppliers that process data on Onde’ behalf both in Belarus and abroad. Onde may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic purposes.

3. Advertising Partners: To enable the advertisements of our service, we may share a unique advertising identifier with our third-party advertising partners and advertising service providers. Such identifier is not attributable to you. We may also share technical data about you (your language preference, country, city, and device data), based on our legitimate interest, with our advertising partners. This includes partners managing our advertising placements and also advertisers themselves and their agencies or third parties managing their advertising demands.

9. MARKETING COMMUNICATION

When you get our product, you may occasionally receive promotional emails. We are considering your interests in the specific products. This is why in most cases our emails contain relevant information about special offers, news, and new product features. We send this information by direct emails ourselves, or via third-party email service providers such as Sendgrid and Drip.

At any time, you may stop receiving marketing and promotional information by clicking “Unsubscribe” at the bottom of each email. You can send us a direct request to unsubscribe you from further promotional emails as well.

In case you unsubscribe from receiving our promotional emails, you may miss news about product updates. However, you will still be able to visit our blog and search for the news you want to read.

10. YOUR RIGHTS

You have the right to request Onde to not process your personal data for marketing purposes. To exercise this right, contact Onde directly by post at Onde Belarus, Minsk, 220006, Nadezhdinskaya 2, 4 floor or by email at hi@onde.app.You also have the right to ask Onde to amend any data it holds about you if it is inaccurate or misleading as to any matter of fact. Onde also asks you to provide it with two forms of photographic identification so that Onde can verify your identity. Any request to amend Onde’s records should be submitted in writing and addressed by post at Onde Research and Development LLC, Belarus, Minsk, 220006, Nadezhdinskaya 2, 4 floor or by email at hi@onde.app.

From time to time, Onde may post links to third-party websites on the Site, the Apps, Operator app and/or My hub. These links are not administered or verified by Onde in any way. Such links are accessed by you at your own risk. Onde makes no representations or warranties about the content of such websites and cannot be held liable for any losses you suffer as a result of using such third-party websites. Onde may provide links to third-party websites that use cookies. As a result, Onde strongly recommends that you read the privacy policies of any third-party websites before you provide any information to them.

11. ACCESS TO INFORMATION

The General Data Protection Regulation 2016/679/EU (GDPR) gives you the right to access your personal information, rectify the information we hold about you, erase your personal information, restrict our use of your personal information, object to our use of your personal information, receive your personal information in a usable electronic format and transmit it to a third party (right to data portability), lodge a complaint with your local data protection authority. If you would like know more details about these rights or to exercise them, please contact us at the given address listed below. We will contact you if we need additional information from you in order to honor your requests.

We must have a legal basis to process your personal information. In most cases the legal basis is one of the following:

    • to fulfill our contractual obligations to you, for example to provide the services, to ensure that invoices are paid correctly.
    • where you have given your consent to the processing.
    • to comply with our legal obligations, as explained above.
    • to meet our legitimate interests, for example to understand how you use our products and services and to enable us to derive knowledge from that, which allows us to develop new products and services, and to personalize the service for you and the ads you see. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.
    • to protect the vital interests of the data subject or of another natural person.
    • necessary for the performance of a task carried out in the public interest.

We may obtain your consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to Cookies). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this privacy notice or by changing your setting within the the Site, the Apps, Operator app and/or My hub. We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. Onde is the controller of data we collect and process according to this privacy policy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your data protection authority.

12. CHANGES TO ONDE PRIVACY POLICY

Any changes Onde may make to this Privacy Policy in the future will be posted on this page. This Privacy Policy will be updated from time to time, so you may want to check it each time you send Onde personal information. The date of the most recent revisions will appear on this page.

13. SECURITY

We know that security is important to our users and we care about the security of your information. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers and information access authorization controls. It is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third-parties.

14. CONTACT

Please, submit any questions, comments and requests regarding this privacy policy to hi@onde.app.

Date of most recent update: November 19, 2020. The latest version – in English.

Analytics:  

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User Behaviour.  

Google Analytics (Google LLC)  

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. 

Personal Data that is processed: Tracker; Usage Data 

Processing Location: United States 

User Rights
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:


– Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
– Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
– Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
– Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
– Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
– Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
– Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
– Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.


Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.


Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.